An exciting opportunity to work for Stephen McPartland MP is now available in his office. If you would like to build a career helping people and creating change both locally and nationally, then there are a wealth of opportunities.
Stephen McPartland MP is supported by a small, but dedicated team which prides itself on helping him make a difference. He is looking for someone to join the team and stay for a number of years, so they can take full advantage of the development opportunities.
Stephen would like to appoint a Caseworker in his Stevenage office to act as a dedicated first point of contact for those seeking assistance. Applicants do not require previous experience but must demonstrate drive and a passion for helping people.
The right candidate will be people-focused and well-organised with a determination to provide constituents with a first-class service. They will possess excellent written and oral communication skills, take pride in their work and have a good grasp of IT. The successful applicant will work full-time in a friendly office. The majority of their time will be spent in Stevenage, but they will occasionally need to attend the office in Westminster.
Role includes:
- Dealing with standard queries from members of the public; providing information, advice and support to constituents on a broad range of issues
- Carrying out research and interacting with Government agencies, local councils and other organisations in order to respond to queries
- Drafting of letters and correspondence in response to constituents’ enquiries
- Retaining records and information confidentially and in line with the Data Protection Act
- Dealing with telephone enquiries
Skills required:
- A genuine desire to help people resolve complaints and concerns
- Strong written, communication and analytical skills with a good telephone manner and attention to detail
- Highly organised with the ability to manage and prioritise own caseload
- A strong work ethic, reliability and a flexible approach as part of our small team
- Good IT skills with a knowledge of Microsoft Word and Outlook
Sympathise with the values of the Conservative Party
Salary: £20,000
Contract: Permanent
To Apply: please email This email address is being protected from spambots. You need JavaScript enabled to view it. with a covering letter setting out why you are the right candidate and a CV, and including your full address and contact details. Closing date: 1st September 2017, interviews may commence before the closing date
Click here if you would like to help Stephen make a difference
