MP urges gas customers to claim £20 million of outstanding refunds
On 1 October 2010 npower and Consumer Focus announced that the energy supplier would be offering £70 million of refunds to customers. Since then almost 1.2 million customers have been paid over £51 million in total but there are still 700,000 people who have yet to claim their refund. Local residents who were customers of npower in 2007, but have since left the supplier or moved house, are particularly likely to be missing out.
