Stephen McPartland MP hosted a meeting recently in Parliament to get to the bottom of the “teething problems” which have been encountered by many patients at the Surgicentre in Stevenage.
Stephen said “I organised the meeting after it became clear that our constituents were encountering a variety of difficulties in accessing the services at the Surgicentre and numerous appointments were being cancelled at short notice. This is obviously not good enough and we demanded both Clinicentre (who manage the Surgicentre) and their owners Carillion present themselves at Parliament to identify a way forward to improve the experience of our constituents”.
“I am pleased it was a very productive meeting and a number of changes have been put in place, which will benefit our constituents. However, it became clear during the meeting that the shared pathway process, which was implemented by the previous Government, is deeply flawed and in urgent need of reform”.