Stephen McPartland MP for Stevenage had a whistle-stop tour around the town to visit many of the furniture and home improvement retailers who have made a commitment to providing excellent customer service by becoming members of The Furniture Ombudsman.
Stephen said, “The Furniture Ombudsman works hard to encourage the highest standards of customer service within the furniture industry. The Furniture Ombudsman currently has a pool of members which extends to approximately 4,500 furniture and home improvement outlets in the UK. It is great that the organisation exists to support both the consumer and the furniture industry and I am proud that it is based here in Stevenage.”
Stephen has a particular interest in the tour as he is also the Chair of the All Party Parliamentary Furniture Group, a forum which discusses the issues affecting the furniture industry at Parliament.